Greenfield Community College

Greenfield Community College

Financial Aid & Billing Information Release Form (Confidentiality Waiver)

Click here to login to “MyGCC” and complete the Financial Aid & Billing Information Release Form (Confidentiality Waiver).

Purpose

In order to protect student privacy, federal law restricts Greenfield Community College from discussing a student’s financial aid status or tuition and fee account information by phone or in person with a parent or other third party without student consent. Students who wish to authorize us to release information to parent(s), a spouse, or other third party, must complete the online Financial Aid & Billing Information Release Form. Those who do not want us to discuss account information with any third party, do not need to complete this waiver.

NOTE: This release form authorization is solely for the use of the Financial Aid and Bursar offices. To authorize the release of student academic information, please contact the Registrar’s Office.

How it works

Before responding to any inquiries regarding student account information, Financial Aid and/or Bursar’s Office staff will require any inquiring third party to identify themselves and provide their assigned password created by the student when completing the release form. In addition, they must provide the student name and student ID number. We will then match that information against the authorizations provided by the student before we release information. If any party cannot verify their identity by providing their assigned password, we will not release information specific to the individual student’s account. However, we will attempt to respond to general inquiries. If passwords are forgotten or lost, students can return to their Release Form to retrieve assigned individuals and passwords and provide it to the appropriate person. Only persons and passwords provided on this form as of July 1, 2016 can be retrieved. If access has been withdrawn by the student for any person previously authorized, we will not discuss the student account with that individual.

Information to be released to the persons you have listed in the Information Release From

Completing this waiver means you (the student) are waiving your right to confidentiality by authorizing both the Student Billing (Bursar’s) Office and Financial Aid Office staff to discuss with persons you designate on the form, specific or general questions regarding your:

  • Tuition & fee charges
  • Cash type payments, waivers, third party payments
  • Balances (including credit balances)
  • Refunds for cash type overpayments or financial aid/student loan excess refunds
  • Tuition and fee account status (current, pass due, paid in full)
  • Financial Aid application status
  • Financial aid/student loan awards,
  • Financial aid requirements
  • FAFSA  (Federal Application for Student Aid) issues
  • Any other issues associated with and affecting a student’s Tuition & Fee account.

Accessing and completing the Information Release Form

  • Click here to login to your “MyGCC” account.
  • From your “MyGCC” account, access the Information Release Form by placing your cursor over the “My Account” menu.
  • Choose Financial Aid & Billing Information Release Form located under the “Billing” menu.
  • Once the form displays, read the introduction paragraph.
  • Click in the check box if you wish to grant or withdraw access to your account information for specific individuals.
  • To add an individual, click the blue button with a “+” in the center.
  • If you make an error while completing, click the reset button, then click the “add” button again.
  • Create a password of your own choosing that you will share with that individual. Assign a separate password for each party (see “Creating a password” below). Once you’ve created and saved an individual’s authorization, if the password displays as asterisks (******), click the eyeball icon located to the right in the password field to view it.
  • List the name(s) of individual(s) to whom you wish to grant access to your information.
  • Choose the relationship of that individual to you from the drop down menu.
  • Read the certification statement at the bottom of the form and click in the acceptance box that immediately follows the statement.
  • Click the blue “Save Changes” button at lower right.

Once you have completed and submitted the online release form, the authorization will show on your account in real time for staff to view immediately. The Financial Aid & Billing Information Release Form need only be completed once for each individual to whom you are granting access. Each time you wish to grant access to a new individual, you must return to the release form to add additional persons.

Creating a password

The password cannot be your date of birth, any part of your student ID number, your social security number, or your “MyGCC” password. The password serves to verify that the person(s) you designate on the waiver form have authorization to obtain information about your account. Be sure to share the assigned password with each designee in order to allow them to reference it each time they contact either the Financial Aid or Bursar’s Office inquiring about your account.

Withdrawing an existing authorization

Each designee’s authorization will remain on file unless you withdraw an individual or all authorization(s). If you wish to withdraw an existing authorization:

  • Login to your “MyGCC” account and access your waiver form.
  • Click the check box to grant or withdraw access to your account information for specific individuals.
  • Click the “Withdraw” access button by the individuals name for whom you wish to withdraw access.
  • Read the certification statement at the bottom of the form and click in the acceptance box that immediately follows the statement.
  • Click the blue “Save Changes” to the lower right.The withdrawn authorization will show on your account in real time for staff to view immediately.

Waiver Information for PARENTS and other THIRD PARTIES

The financial aid office cannot discuss the student’s FAFSA Application and outstanding requirements and the Student Billing (Bursar’s) Office cannot discuss a student’s tuition and fee account with a parent, spouse, or other third party by phone or in person unless the student has authorized the college to release information to that party and that party has obtained the correct password created by the student when completing the Financial Aid & Billing Information Release Form.

Remember, in addition to being designated as a person authorized to make inquiries on a student’s behalf, when making such inquiries a parent or other third party must also have their assigned password available as well as the student’s name and student ID number.

Click here to login to “MyGCC” and complete the Financial Aid & Billing Information Release Form.

 

 

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