Refunds
The College has different refund policies for day, evening, summer and intersession courses, as well as for credit-free workshops. In all cases, the date of your formal withdrawal will determine your eligibility for a refund. A full refund will be given if a course or workshop is cancelled by the college.
Refunds for workshops
Credit-free workshops require official withdrawal prior to the end of the published period or one (1) week prior to the first workshop session. A full refund less a $10 administrative charge, will be given for official withdrawals. Official withdrawal is made by completing a "drop/add" form and submitting it to the Registrar's Office within the time frame required. Refunds for credit-free workshops will not be issued under any other circumstances.
Refunds for credit courses
A full refund less the $20 registration fee will be given for withdrawal from the class before the term starts. During the first ten (10) days of the fall and spring terms, the first three (3) days of intersession and the first five (5) days of the summer term the following refunds apply*:
- Tuition, day & day/dce - 75%
- Tuition, evening - 50%
- Registration fee - no refund
- College service fee - no refund
- Health service fee - no refund
- Student activity fee - no refund
*Refund rates will vary for classes that do not meet for the entire term.
NO REFUNDS ARE GIVEN AFTER THE END OF THE ABOVE NOTED REFUND PERIODS.
Please allow 4 to 6 weeks for refund processing.
Federal refund policy
Students withdrawing from the College may have their financial aid payment adjusted to reflect the actual percentage of time that they have attended class and/or other educational activity. This percentage will be calculated by the number of days the student has attended the College divided by the number of days in the semester. The College and student must return any unearned aid to the appropriate funding sources (i.e. Pell grant, SEOG grant, Stafford Loan). The College will have only thirty (30) days to determine the correct amount of funds the student has earned and notify the student if a refund must be collected for any aid previously disbursed or if there is a balance owed the College. Students will need to work very closely with the Financial Aid office as they withdraw from the College.
Exceptions
Students can request an exception to the refund policy by sending a request in writing to the Associate Dean of Administrative Services. Exceptions are made on a case-by-case basis. The request should contain enough information to allow an examination of all pertinent facts, and should include any applicable documentation that will strengthen the request.
Students should submit requests by postal mail to:
Associate Dean of Administrative Services
ATTN: Susan McCaffrey, Bursar
Greenfield Community College
One College Drive, Greenfield, Massachusetts 01301
Students can alternatively submit requests via e-mail to: appeals@gcc.mass.edu .
(If the request includes supporting documentation, send the request by postal mail.)
Medical Withdrawals.
- If a student is requesting an exception to the refund policy based upon medical reasons, any medical documentation should be sent directly to Donna Larson, Coordinator of Health Services, and to no one else. A note (from a doctor, therapist, psychologist, e.g.) on letterhead stationery must accompany medical withdrawal requests. Please call Health Services for further guidance on medical withdrawals, at 775-1432.
If a medical withdrawal is approved, the Coordinator of Health Services will notify the Registrar. That documentation, along with the original request, will become a part of the student’s record.
- When writing to the Associate Dean of Administrative Services, the student should indicate that a separate and distinct communication for a medical withdrawal has been sent to the Coordinator of Health Services. The student SHOULD NOT include medical documentation to the Dean when requesting an exception to the refund policy.
Non-Medical Withdrawals.
Documentation for other (non-medical) reasons should be mailed to the address above, or e-mailed to Susan McCaffrey at appeals@gcc.mass.edu , along with an explanation of the reason(s) for the request. At the same time, students should feel free to copy their communication to Associate Dean Tim Braim at braim@gcc.mass.edu .