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Greenfield Community College

Communication Skills & Conflict Management

Posted on Wednesday July 10th 2013

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Communication Skills & Conflict Management

Thursday, 8:30 am-4:30 pm, 10/16
Location: Downtown Center
Instructor: Employers Association of the Northeast (EANE)
$245

Successful leadership depends heavily on being a skilled communicator. Giving clear directions, practicing active listening skills and using non-defensive communication techniques will improve leadership effectiveness. Learning to resolve conflicts will enable leaders to create a more positive and productive workplace.

(Class #1 – Understanding Your Leadership Role must be taken to enroll in this class)

6.5 HRCI Credits

Find similar classes: Business skills workshops


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