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Greenfield Community College

Managing Difficult Employees, Performance Issues & Reviews

Posted on Wednesday July 10th 2013

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Managing Difficult Employees, Performance Issues & Reviews

Thursday, 8:30 am-4:30 pm, 12/11
Location: Downtown Center
Instructor: Employers Association of the Northeast (EANE)
$245

Dealing with difficult people requires special knowledge and skills that all leaders  must possess. Identifying causes of poor performance, establishing clear  expectations, and communicating them objectively leads to better success in  helping employees meet their work goals. Develop a documentation process that is  based on facts and observable behaviors. Participants will learn to write and  conduct effective performance reviews.

(Class #1 – Understanding Your Leadership Role must be taken to enroll in this class)

Find similar classes: Business skills workshops


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