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Greenfield Community College

Managing Difficult Employees, Performance Issues & Reviews

Posted on Wednesday July 10th 2013


Managing Difficult Employees, Performance Issues & Reviews

Thursday, 8:30 am-4:30 pm, 12/11
Location: Downtown Center
Instructor: Employers Association of the Northeast (EANE)

Dealing with difficult people requires special knowledge and skills that all leaders must possess. Identifying causes of poor performance, establishing clear expectations, and communicating them objectively leads to better success in helping employees meet their work goals. Develop a documentation process that is based on facts and observable behaviors. Participants will learn to write and conduct effective performance reviews.

(Class #1 – Understanding Your Leadership Role must be taken to enroll in this class)

6.5 HRCI Credits

Find similar classes: Business skills workshops

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