{"id":130,"date":"2026-02-04T15:59:50","date_gmt":"2026-02-04T15:59:50","guid":{"rendered":"https:\/\/www.gcc.mass.edu\/xds\/?page_id=130"},"modified":"2026-02-04T16:00:13","modified_gmt":"2026-02-04T16:00:13","slug":"student-grievance","status":"publish","type":"page","link":"https:\/\/www.gcc.mass.edu\/ds\/policies-procedures\/student-grievance\/","title":{"rendered":"Discrimination Grievance Procedure"},"content":{"rendered":"<p>Often times problems are a result of a misunderstanding that Disability Services can help resolve. Students and visitors are welcome to contact Disability Services if they are having difficulties or have complaints. Please feel free to drop in and speak with the Coordinator of Disability Services, email <a href=\"mailto:disabilityservices@gcc.mass.edu\">disabilityservices@gcc.mass.edu<\/a> or call (413) 775-1812.<\/p>\n<p>GCC follows the\u00a0<strong>Massachusetts Community Colleges Policy on Affirmative Action, Equal Opportunity\u00a0 &amp; Diversity Complaint Procedure<\/strong> to resolve grievances; please refer to this document for a comprehensive guide to this process.\u00a0 Visitors to campus should follow the guidelines for employee complainants. Formal complaints should be submitted to GCC's Human Resources Office.<\/p>\n<a href=\"https:\/\/www.mass.edu\/shared\/affirmativeaction\/CC-Affirmative%20Action%208.16.24.pdf\" class=\"gccbutton\" target=\"_blank\" rel=\"noopener noreferrer\">Mass. Community Colleges AA\/EO\/Diversity Complaints <i class=\"fa-regular fa-arrow-up-right-from-square\" aria-hidden=\"true\"><\/i><\/a> <a href=\"https:\/\/cm.maxient.com\/reportingform.php?GreenfieldCC&#038;layout_id=200\" class=\"gccbutton ghost\">File a Complaint <i class=\"fa-regular fa-triangle-exclamation\" aria-hidden=\"true\"><\/i><\/a>\n","protected":false},"excerpt":{"rendered":"<p>Often times problems are a result of a misunderstanding that Disability Services can help resolve. Students and visitors are welcome to contact Disability Services if they are having difficulties or have complaints. Please feel free to drop in and speak with the Coordinator of Disability Services, email disabilityservices@gcc.mass.edu or call (413) 775-1812. GCC follows the\u00a0Massachusetts [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":128,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":"","_links_to":"","_links_to_target":""},"class_list":["post-130","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.gcc.mass.edu\/ds\/wp-json\/wp\/v2\/pages\/130","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.gcc.mass.edu\/ds\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.gcc.mass.edu\/ds\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.gcc.mass.edu\/ds\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.gcc.mass.edu\/ds\/wp-json\/wp\/v2\/comments?post=130"}],"version-history":[{"count":1,"href":"https:\/\/www.gcc.mass.edu\/ds\/wp-json\/wp\/v2\/pages\/130\/revisions"}],"predecessor-version":[{"id":131,"href":"https:\/\/www.gcc.mass.edu\/ds\/wp-json\/wp\/v2\/pages\/130\/revisions\/131"}],"up":[{"embeddable":true,"href":"https:\/\/www.gcc.mass.edu\/ds\/wp-json\/wp\/v2\/pages\/128"}],"wp:attachment":[{"href":"https:\/\/www.gcc.mass.edu\/ds\/wp-json\/wp\/v2\/media?parent=130"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}