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Greenfield Community College

Greenfield Community College
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IT HelpDesk

Get tech support!

Technology support is generally available between 9am-5pm on week days when school is in session. We make every effort to respond to your support requests within 24 hours on week days and 48 hours on weekends.
• Submit a ticket, visit room N310 or call (413) 775-1350 •



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Knowledge Base

Chromebook

  • How do I open an RTF document on a Chromebook?
View all 1 article

Email/Gmail

  • Can I download Gmail to my smartphone?
  • Can I forward my mail from my GCC Gmail to a different account?
  • Can I use Google Drive?
  • Do I have to use Gmail?
  • How do I access my GCC email through Gmail?
  • How do I activate my GCC email?
  • How do I reset or change my password?
  • How do I use Gmail?
View all 19 articles

General

  • How can I get help with PowerPoint?
  • How do I get books for my classes?
  • How do I open an RTF document on a Chromebook?
View all 3 articles

Moodle

  • Can I use the Moodle app on my Android device or iPhone?
  • How can I get help with PowerPoint?
  • How do I access my online course?
  • How do I download documents in Moodle?
  • How do I find my midterm grades?
  • How do I reset or change my password?
  • How do I submit an assignment for my online course?
  • How do I take an online quiz?
View all 16 articles

MyGCC

  • How can I get a text message if my professor cancels a class?
  • How do I activate my MyGCC account?
  • How do I find my final grades?
  • How do I reset or change my password?
  • I forgot my password. Can I reset it?
  • I never received my password, what do I do?
  • What is my username and password for MyGCC?
View all 7 articles

Text messaging

  • Can I get a text message if school is closed because of weather?
  • How can I get a text message if my professor cancels a class?
View all 2 articles

Submit a Ticket

Submit a Student HelpDesk ticket for tech support

Knowledge Base

Browse answers to our most frequently asked questions

Tools & Tutorials

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System Check

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Greenfield Community College

Greenfield Community College

One College Drive | Greenfield, MA 01301
413-775-1000 (Main) 413-775-1801 (Admission)
Fax 413-775-1827 Storm line 413-775-1010

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