Library books or equipment can be picked up at GCC. You can come inside the library to pickup or request curbside delivery. Both options are available during our normal library hours. By picking up any library equipment, you agree to our policies and terms of use.

All GCC books and materials checked out during the fall semester are due January 3rd, 2022. Note that materials from other CWMARS libraries will have different due dates.

Books can be picked up and returned to any CWMARS location – let us know if you would like us to ship your book to another location. Laptops, telescopes, and any electronic library equipment must be picked up and returned to GCC. Hotspots can be picked up/dropped off at GCC or mailed (return postage is the responsibility of the patron).

If you do not pick up equipment within 2 weeks, it may be given to the next student in line.

Library books or equipment can be returned at GCC. Before arriving please check that all the accessories with equipment are included (power cords, adapters, cases, lens caps, telescopes, etc.).

You can come inside the library to return or request curbside return. Both options are available during our normal library hours. Books can also be returned to any CWMARS location. Laptops, telescopes, and any electronic library equipment must be returned to GCC. Hotspots can be dropped off at GCC or mailed (return postage is the responsibility of the patron).

All GCC books and materials checked out during the fall semester are due January 3rd, 2022. Note that materials from other CWMARS libraries will have different due dates.

Please wait near the bus stop outside the main building during normal library hours and wear a mask while on campus. Upon arrival on campus, call 413-775-1837 or text 413-376-7706. You will be asked for your name and what you are expecting to pick up or return.

A librarian will come out to meet you. You will be asked to show a photo ID before being given materials. Returns do not require an ID.

All library materials, including laptops and hotspots, are checked out for the full semester to GCC students, faculty, and staff.

• All GCC books and materials checked out during the fall semester are due January 3rd, 2022.
• Note that materials from other CWMARS libraries will have different due dates.

If you have library materials from the summer II semester that you need to keep for the fall, email circulation@gcc.mass.edu. Upon confirmation of registration, you can keep the materials for the next semester.

The GCC library never charges overdue fines.

Books can also be returned to any CWMARS location. Laptops, telescopes, and any electronic library equipment must be returned to GCC. Hotspots can be dropped off at GCC or mailed (return postage is the responsibility of the patron).

The library has circulating laptops and wifi hotspots, as well as other equipment, available to help meet academic needs for registered students. Please place a hold on the equipment you require and regularly check your student email and phone for details on how and when to pickup. All equipment from the Technology Lending Library checks out for the full length of the semester.

Laptops

1. Search the catalog for the type of laptop you need: Chromebook, Windows Laptop, or MacBook Pro. If you aren’t sure what type of laptop you need, be in touch with a librarian before placing a hold. We can help assess your needs, as well as what we have immediately available.
2. Click the ‘Place Hold’ icon with the green check mark.
3. Enter your library card number. This number is 14 digits with no spaces. If you do not have a GCC library card, or have lost it, please apply online on our website. We will create a card for you ASAP during our open hours.
4. Enter your password, which will be your last name in all CAPS (unless you’ve changed your default library password).
5. Click ‘Log In’.
6. On the following screen, pickup location needs to be ‘GCC Library’.
7. Click ‘Submit’.
8. Check your student email regularly for details on when/how to pickup a laptop. Details will be sent to your student email when your equipment is ready.

Hotspots

1. Search the catalog for Wifi Hotspot.
2. Click the ‘Place Hold’ icon with the green check mark.
3. Enter your library card number. This number is 14 digits with no spaces. If you do not have a GCC library card, or have lost it, please apply online on our website. We will create a card for you ASAP during our open hours.
4. Enter your password, which will be your last name in all CAPS (unless you’ve changed your default library password).
5. Click ‘Log In’.
6. On the following screen, pickup location needs to be ‘GCC Library’.
7. Click ‘Submit’.
8. Check your student email regularly for details on when/how to pickup a hotspot. Details will be sent to your student email when your equipment is ready.

We recognize that a laptop or wifi hotspot alone may not solve all of the problems that have been caused by the pandemic. If you have an unsafe home environment, have lost your job, or are concerned about putting food on the table – please, please, please focus on taking care of basic needs, first, and be in touch with your faculty member and support services on campus.

Many course textbooks are available for in person use in the library. Scanners are available to make copies. Stop by the front desk or email reference@gcc.mass.edu to see if we have your textbook available.

Librarians are available to assist you in person or virtually during library hours and can answer questions about the any of the above items or regular research and technology concerns! Be in touch with us in whatever ways work best for you:

• Chat: https://www.gcc.mass.edu/library/ask/
  (Please note that our chat service has a screenshare functionality that requires no login or additional software. It can be helpful when  running a database search.)
• Text: (413) 376-7706
• Call: (413) 775-1830
• Email: reference@gcc.mass.edu
• Stop By: third floor, Core

We can also schedule one-on-one meetings via Zoom, Google Meet, or Jitsi.

The library space will re-open to the public beginning on Monday, August 16th, 2021. Librarians are available in person and virtually during regular library hours, as well as by appointment.

To schedule an appointment outside of regular hours, email us at reference@gcc.mass.edu or leave a voicemail at 413-775-1831. We will be in touch and can schedule to meet via phone, Zoom, Google Meet, Jitsi, or chat.

All of our library databases, as well as a large selection of ebooks, are available from anywhere with an internet connection with a GCC library card. If you do not have a GCC library card, you can apply for one on our website (https://www.gcc.mass.edu/library/cards/). We will be making cards daily during regular library hours and your library barcode will be emailed to your student email address.