Non-Credit Workshop Refund Policy
A full refund is made if a workshop is cancelled. Official withdrawal by seven (7) calendar days prior to the first meeting of workshop results in a refund minus a $10 non-refundable registration fee. Withdrawal beyond that point in time allows for no refund. Please allow 3-4 weeks for processing your refund.
All waivers for non-credit workshops are approved separately on a case by case basis by our Workforce Development & Community Education Department.
Municipal waivers may be available for some classes; call (413) 775-1661 for more information.
Discounts are available for students who register for multiple hoisting trainings. Discounts cannot be applied for online registration; call (413) 775-1661 to register by phone at the discounted price.
Businesses sending multiple employees (greater than 6) or interested in holding trainings at an alternate location should contact Mark Rabinsky (413) 775-1611 for details on pricing.
The following non-credit workshops do not accept waivers of any kind:
- Blended classes
- Online or hybrid learning
- Pioneer Valley Institute
- CNA/HHA and TCC classes
- EANE classes
- ServSafe® Food Protection Manager Certification
- Snow Farm
- W.I.T.S. classes
Senior Symposia provides discounts for financial assistance, first time guests and those registering for all symposia during a semester. Space is limited and pre-registration is required. No other waivers are accepted.
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