Refund deadlines vary for classes that do not meet for the entire semester (non-standard semesters) and for intersession and weekend class schedules. Most non-standard class refund deadlines are listed by the Registrar's Office. If you do not see your class listed, please contact Enrollment Services office at (413) 775-1801 or (413) 775-1807 to inquire about those deadlines.

Generally, for the purposes of obtaining a reduction in charges, if you withdraw from regularly scheduled credit class(es) during the refund period dates, you will receive a reduction in charges of both tuition and fees as follows:

The specific refund period dates for regularly scheduled credit classes are published on the academic calendar and the reverse of all billing statements.

If you are entitled to a refund of any payments after a reduction in charges, please allow 4 to 6 weeks for refund processing.

If you withdraw from all or some of your classes after the refund periods expire, you will not receive any reduction in charges and you will be responsible for paying all charges remaining on your account.