Effective February 7, 2024 — Students will receive a full refund for any canceled courses.

For workshops that meet for ten (10) days or fewer:

• Official withdrawal by five (5) business days prior to the first meeting of the workshop results in a full refund.
• Official withdrawal between four (4) business days prior to the first meeting of the workshop and the day before the first meeting of the workshop results in a 75% refund.
• No refund will be given for withdrawals submitted from the day of the first meeting of the workshop to the end of the workshop.

For workshops that meet for more than ten (10) days:

• Official withdrawal by five (5) business days prior to the first meeting of the workshop results in a full refund.
• Official withdrawal between four (4) business days prior to the first meeting of the workshop and the day of the second meeting of the workshop results in a 75% refund.
• No refund will be given for withdrawals submitted from the day after the second meeting of the workshop to the end of the workshop.

Withdrawals must be submitted to train@gcc.mass.edu by 11:59 p.m. EST to be considered for that calendar day.

Please allow 3-4 weeks for processing your refund. Learn more from our offices of Workforce Development and Community Engagement.

Refund Appeals: If you are confronted with an unexpected and serious circumstance beyond your control that requires you to withdraw from a workshop, you may submit an appeal to the Dean of Workforce Development in writing requesting a refund. Be prepared to provide sufficient detail and/or documentation to support your claim. Submitting an appeal does not guarantee a refund, and refunds may be granted on a full or partial basis. Appeals must be submitted within 60 calendar days from the date of the event that caused you to withdraw from the workshop. Appeals will be reviewed within 30 calendar days from the date you submitted your appeal.