Student Technology Support

GCC students are issued their own GCC student account and email address which grants them access to numerous technology resources including the essential systems listed below. These applications can be accessed under the green Login button in the upper right corner of the GCC home page.

  • GCC Google email: All students receive a GCC Google email address upon registration, and the address and initial password is sent to their personal email address. Students are required to check their GCC email regularly to receive official information from the College. Those experiencing difficulty accessing their GCC email account should visit gcc.mass.edu/helpdesk and submit a Help Desk ticket or call (413) 775-1350 during regular business hours. To login to GCC Google email, use your entire GCC email address (including the @gcc.mass.edu) as your username.
  • Moodle: Moodle is GCC's official course management system where both online and in-person classes maintain sites with resources for students such as syllabi, readings, forums, etc. Your GCC account login allows you access to Moodle as well as email. For assistance with Moodle, visit gcc.mass.edu/helpdesk and submit a Help Desk ticket or call (413) 775-1350 during regular business hours. To login to Moodle, use your account name only (without the @gcc.mass.edu) as your username.
  • MyGCC: Use MyGCC to keep track of your academic progress, set up your security questions and add an approved cell phone to use for forgotten password resets. Setting up your security questions and cell phone will allow you to use self-service to access your account if you ever lose or forget your password. If this happens, go to the MyGCC login page and click on the link on the right which says "Need Help? Reset Password" and follow the prompts to regain access to your account. You can also sign up for emergency security alerts using the link under My Announcements: Verify and update your ALERT GCC Update Information. For assistance with MyGCC, visit gcc.mass.edu/helpdesk and submit a Help Desk ticket or call (413) 775-1350 during regular business hours. To login to MyGCC, use your account name only (without the @gcc.mass.edu) as your username.

Authors