Greenfield Community College

Greenfield Community College

What hardware and software do I need to use BigBlueButton?

For hardware, we recommend a dual-core CPU with at least 2GB of memory. We recommend any operating system capable of running the latest versions of Google Chrome and Mozilla Firefox.

For browsers, we recommend running either Firefox or Chrome. Why? Both browsers provide excellent support for web real-time communications (WebRTC). Safari, IE, and Edge will work as well, but Firefox and Chrome will deliver better audio in lower bandwidth conditions.

If you are having any problems with garbled audio or periodic disconnections, we recommend first making sure you’re using either Firefox or Chrome. If the problems persist, it’s likely an issue with your network. BigBlueButton will give you notifications to help troubleshoot.