Overview

Challenge Course Facilitators lead engaging, safe, and team-focused experiences on the UMass Amherst NEST Challenge Course, helping participants build confidence, communication skills, leadership, and meaningful group connections through low- and high-challenge activities.

Intern Responsibilities

- Facilitate low and high challenge course activities and team-building initiatives
- Effectively manage groups on the static belay SkyPark and the Spectrum Auto-Zip
- Create a safe, inclusive, and encouraging environment for all participants
- Lead groups through guided reflection debriefs
- Monitor participant safety and enforce all course policies and procedures
- Conduct pre- and post-course inspections, PPE checks, and setup/takedown of
elements
- Implement risk management practices and respond appropriately to emergencies
- Support group communication, problem-solving, and leadership development
- Assist with trip logistics, activity preparation, and program documentation
- Attend all relevant meetings and trainings

Preferred Qualifications

Required / Core Qualifications:
- Commitment to safety, inclusion, and positive group experiences
- Strong leadership, interpersonal, and communication skills
- Ability to manage groups in active outdoor environments
- Comfortable working outdoors in varying weather conditions
- Ability to remain attentive, active, and engaged throughout programming
- Willingness to complete facilitator and safety training

Preferred Qualifications:
- CPR/First Aid certification
- Experience facilitating challenge courses, camps, outdoor recreation, or youth
programs
- Experience with team building, experiential education, or leadership development
activities
- Comfort with heights

Hours Per Week

10

Desired Outcomes

Compensation

$15/hour