Student ResourcesStop the Spread COVID TestingCOVID-19 General Information

Greenfield Community College

Greenfield Community College

Faculty & Staff IT HelpDesk

This is the Faculty & Staff IT HelpDesk. Students, please use the Student IT HelpDesk

Did your password recently expire and you need a password reset? If you previously set up security questions in MyGCC, you can do this yourself at the GCC Password Recovery page.

GCC recently upgraded its version of Moodle. For help with the new changes, see Teaching & Learning with Technology.

Tell us how we can help!
  • Very brief!
  • Please be as specific as possible about your problem. For example, rather than telling us something isn't working, tell us what happens when you try - do you get an error, a blank screen, the wrong result? More information will help us to help you faster!
  • This option will give us permission to connect to your computer remotely to resolve this issue if applicable.
  • Optional. Accepted file types:
    .doc, .docx, .xls, .xlsx, .txt, .rtf, .jpg, .jpeg, .png, .gif, .pdf, .pub, .zip
    Drop files here or