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Greenfield Community College

Greenfield Community College

Faculty & Staff IT HelpDesk

It is no longer necessary to fill out a web form to create a Help Desk ticket – an email to helpdesk@gcc.mass.edu describing your problem will do the trick and get the ball rolling for us to lend a hand.

This is the Faculty & Staff IT HelpDesk. Students, please use the Student IT HelpDesk

Did your password recently expire and you need a password reset? If you previously set up security questions in MyGCC, you can do this yourself at the GCC Password Recovery page.

If you need tech help you can submit a ticket to the IT Help Desk by sending an email to helpdesk@gcc.mass.edu for support!