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How to Clear Your Browser Cache

In Chrome
  • In the upper right corner of the Chrome window, click on the three vertical dots to access the Chrome menu
  • From the Chrome menu, choose Delete Browsing Data
  • On the Delete browsing data window, click on the Time range drop down menu and choose All time
  • Optionally check the boxes for Browsing history, Cookies and other site data and cached images and files
  • Click Delete data (it may take a minute or so to complete)
  • Close all Chrome windows that you have open. Reopen Chrome and navigate to the page that was not loading correctly.
In Firefox
  • In the upper right corner of the Firefox window, click on the three horizontal lines to access the Firefox menu
  • Choose Settings
  • From the Settings menu choose Privacy & Security
  • Scroll down to the Cookies and Site Data
  • Click Clear browsing data
  • In the Clear browsing and data cookies box, choose Everything in the When drop down menu
  • Check the box for Temporary cached files and pages
  • Click Clear
  • Close all Firefoxwindows that you have open. Reopen Firefoxand navigate to the page that was not loading correctly.
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