Student Services

Student resources are available in a variety of formats. Whether you are taking classes in person or online there is something for you! Reach out and make your needs known!
DepartmentServices OfferedContact Information
Academic Advising Center & Transfer
  • Developing an academic plan
  • Reviewing degree requirements
  • Making changes to your schedule
  • Adding or dropping classes
  • Listening to your needs and referring to resources
  • Advice & assistance in determining next steps for transfer to a four-year institution

Advisors are available virtually and in person. Fall 2021 hours are Monday-Friday, 9am-4pm. Advisors can meet outside of these hours upon request.

Schedule appointments by calling (413) 775-1170 or by completing this form.

In-person walk-ins are welcome during open hours! Virtual drop-in advising is available Monday-Thursday, 12-4pm at our website.

Email for help!

Career Services
  • Career exploration & decision making processes
  • Education major exploration & decision making processes
  • Job search preparation & strategies
  • Employment information
Shannon Doran, Career Services Coordinator
(413) 775-1160
Community Engagement
  • Mentoring Program offering general support for students (e.g., advice based on lived experience, support, encouragement etc.)
  • In partnership with Career Services, mentoring is available for career-specific activities (e.g., resume writing, cover letter, interview prep etc.)
  • Weekly recovery meetings
Judy Raper, Associate Dean for Community Engagement

  • Assists students with personal challenges
  • Offers one-on-one short term supportive counseling
  • Provides web-based counseling tips, and mental health information and resources
  • Refers & connects students to community resources
Emma Rawls, Counselor
(413) 775-1337
Disability Services
  • Verifies student eligibility for accommodations
  • Coordinates accommodations across campus
  • Refers & connects students to community resources
  • Provides consultation and training about disabilities for faculty and staff
Colleen Caffery, Coordinator of Disability Services
(413) 775-1812
Cindy Kunz, Learning Specialist
(413) 775-1393
Food Pantry
  • Grab and go bags (pick-up on campus)
  • Grocery store gift cards for qualified patrons
  • Resources to support immediate and long-term food needs
Learning Support
  • Assists students with disabilities in the development of academic fluency skills such as organization & time management, study skills strategies and test preparation
Cindy Kunz, Learning Specialist
(413) 775-1393
  • Chat, phone, videoconference, and email reference and tech help from 10am-6pm M-F (or other times by appointment).
  • Hotspot and laptop loans via Technology Lending Library
  • Assist with any step of the research process:
    • Determining an appropriate topic
    • Organizing to begin the writing process
    • Finding/evaluating academic information
    • Citation assistance
  • Circulation of academic materials to meet course assignment needs
Call: 413-775-1831
Text: 413-376-7706
Math Studio
  • Join a “community of learners” outside of the classroom
  • Students from beginning level to advanced courses work with and help each other
  • Receive assistance from math faculty
Peer Tutoring
  • Helps students understand and manage course content, such as math, science, and languages
  • Helps students work through assignments, breaking them down into doable steps
  • Works with students to access online IT resources and navigate technology, such as Moodle
Montserrat Archbald, Scheduling
(413) 775-1330 (M-F, 9:30am-4:30pm)
Student Activities
  • Create or join a club
  • Participate in student governance
  • Attend educational, cultural, and social events
Mary McEntee, Coordinator of Student Activities
(413) 775-1203
Student IT Help Desk
  • Assistance logging into Moodle, email, or MyGCC account
  • Password resets
(413) 775-1356
Veterans, Military, & Dependents Services
  • Manages certification process of educational benefits related to military service
  • Refers & connects students to community resources for veterans, military personnel, and their dependents
Holly Lovelace, Veterans Certifying Official
(413) 775-1885
Women’s Resource Center* Support is available to any student regardless of gender. *
  • Advocacy
  • Life coaching & planning
  • Financial assistance
  • Information & rferrals such as:
    • Childcare
    • Federal/state benefits (e.g., TANF, SSI, EAEDC)
    • Food insecurity (e.g., SNAP)
    • Housing, medical, and legal aid
  • Resource research & networking
Rosemarie Freeland, Coordinator of Women’s Resource Center
(413) 775-1114
Diana Abath, Women’s Resource Center Advocate
(413) 225-1809