Remote Learning for Fall 2020

Office/Service Contact Information
Academic Advising Center
(413) 775-1339
There’s also a chat feature on the website monitored Monday-Friday 8am-4pm
Career Services
The Career Services website includes the ability to chat online with a career counselor, a list of job openings, career exploration resources and internship information.
Kathleen Keough, Counselor
(413) 775-1337
Disability Services
Colleen Caffery, Coordinator of Disability Services
(413) 775-1812
Cindy Kunz, Learning Specialist
(413) 775-1393
Food Pantry
Arrangements for pick up and/or delivery are currently being made, email for more information
Call: 413-775-1831
Text: 413-376-7706
Peer Tutoring
Montserrat Archbald, Scheduling
(413) 775-1330,
Norman Beebe, Coordinator of Math, Business, Sciences
(413) 775-1333,
Cindy Snow, Coordinator of Writing, Humanities
(413) 775-1335,
Technology & Online Learning Support
Transfer Office
Many 4-year schools are offering virtual tours and information sessions!
Veterans, Military, & Dependents Services
Holly Lovelace, Veterans Certifying Official
(413) 775-1885
Women’s Resource Center* You need not identify as a woman to access advice and support through this office. We are available to students of any gender. *
Rosemarie Freeland, Coordinator of Women’s Resource Center
(413) 775-1114
Diana Abath, Women’s Resource Center Advocate
(413) 775-1148

The majority of the 2020 term will be taught remotely, with the exception of adventure education classes and some components of health occupations classes that require face-to-face teaching.

What does remote learning mean?
Remote learning is a model of instruction and learning in which the teacher and students are not present in the same physical environment. Here are some key terms to help you understand the format of fall classes.

  • Online Class • An umbrella term that describes a number of different course delivery options, typically involving a computer and the internet
  • Hybrid Class • An instructional approach that includes both face-to-face and online learning activities. For example, the class meets in person every Tuesday 9-10:15am and the rest of the course is conducted remotely.
  • Synchronous Class • Requires students and teacher to be (virtually) present at the same time. For example, students log into the course every Monday 2-3pm for a video or audio conference and the rest of the course is conducted remotely without “real-time” interaction.
  • Asynchronous Class • Does not require students and teacher to be (virtually) present at the same time.

Where can I find details about the format of specific classes?
Find classes in the online class schedule and make note of the class CRN.

Then visit to search by CRN. (Detailed info may not be available for all classes.)

How can I access college services and support for remote learning?
All support services are still available and will continue remotely. See the contact information below for how to set up appointments and get more information. In general, emailing first is best, but we do check voicemail throughout the day.