Remote Learning for 2020-21

To set up an appointment and for general communication emailing first is best!
Department Services Offered Contact Information
Academic Advising Center & Transfer
  • Developing an academic plan
  • Reviewing degree requirements
  • Making changes to your schedule
  • Adding or dropping classes
  • Listening to your needs and referring to resources
  • Advice & assistance in determining next steps for transfer to a four-year institution

All advisors are working remotely. For general questions, email

To schedule an appointment call (413) 775-1339, chat (M-F, 8am-4pm) or complete an appointment request form on our website

Career Services
  • Career exploration & decision making processes
  • Education major exploration & decision making processes
  • Job search preparation & strategies
  • Employment information
Shannon Doran, Career Services Coordinator
(413) 775-1160
Or chat on our website
Community Engagement
  • Mentoring Program offering general support for students (e.g., advice based on lived experience, support, encouragement etc.)
  • In partnership with Career Services, mentoring is available for career-specific activities (e.g., resume writing, cover letter, interview prep etc.)
  • Weekly recovery meetings
Judy Raper, Associate Dean for Community Engagement

  • Assists students with personal challenges
  • Offers one-on-one short term supportive counseling
  • Provides web-based counseling tips, and mental health information and resources
  • Refers & connects students to community resources
Kathleen Keough, Counselor
(413) 775-1337
Disability Services
  • Verifies student eligibility for accommodations
  • Coordinates accommodations across campus
  • Refers & connects students to community resources
  • Provides consultation and training about disabilities for faculty and staff
Colleen Caffery, Coordinator of Disability Services
(413) 775-1812
Cindy Kunz, Learning Specialist
(413) 775-1393
Food Pantry
  • Grab and go bags (pick-up on campus)
  • Grocery store gift cards for qualified patrons
  • Resources to support immediate and long-term food needs
Learning Support
  • Assists students with disabilities in the development of academic fluency skills such as organization & time management, study skills strategies and test preparation
Cindy Kunz, Learning Specialist
(413) 775-1393
  • Chat, phone, videoconference, and email reference and tech help from 10am-6pm M-F (or other times by appointment).
  • Hotspot and laptop loans via Technology Lending Library
  • Assist with any step of the research process:
    • Determining an appropriate topic
    • Organizing to begin the writing process
    • Finding/evaluating academic information
    • Citation assistance
  • Circulation of academic materials to meet course assignment needs
Call: 413-775-1831
Text: 413-376-7706
Math Studio
  • Join a “community of learners” outside of the classroom
  • Students from beginning level to advanced courses work with and help each other
  • Receive assistance from math faculty
Peer Tutoring
  • Helps students understand and manage course content, such as math, science, and languages
  • Helps students work through assignments, breaking them down into doable steps
  • Works with students to access online IT resources and navigate technology, such as Moodle
Montserrat Archbald, Scheduling
(413) 775-1330 (M-F, 9:30am-4:30pm)
Student Activities
  • Create or join a club
  • Participate in student governance
  • Attend educational, cultural, and social events
Mary McEntee, Coordinator of Student Activities
(413) 775-1203
Student IT Help Desk
  • Assistance logging into Moodle, email, or MyGCC account
  • Password resets
(413) 775-1356
Veterans, Military, & Dependents Services
  • Manages certification process of educational benefits related to military service
  • Refers & connects students to community resources for veterans, military personnel, and their dependents
Holly Lovelace, Veterans Certifying Official
(413) 775-1885
Women’s Resource Center* Support is available to any student regardless of gender. *
  • Advocacy
  • Life coaching & planning
  • Financial assistance
  • Information & rferrals such as:
    • Childcare
    • Federal/state benefits (e.g., TANF, SSI, EAEDC)
    • Food insecurity (e.g., SNAP)
    • Housing, medical, and legal aid
  • Resource research & networking
Rosemarie Freeland, Coordinator of Women’s Resource Center
(413) 775-1114
Diana Abath, Women’s Resource Center Advocate
(413) 225-1809

The majority of the 2020-21 academic year will be taught remotely, with the exception of adventure education classes and some components of health occupations classes that require face-to-face teaching.

What does remote learning mean?
Remote learning is a model of instruction and learning in which the teacher and students are not present in the same physical environment. Here are some key terms to help you understand the format of fall classes.

  • Online Class • An umbrella term that describes a number of different course delivery options, typically involving a computer and the internet
  • Hybrid Class • An instructional approach that includes both face-to-face and online learning activities. For example, the class meets in person every Tuesday 9-10:15am and the rest of the course is conducted remotely.
  • Synchronous Class • Requires students and teacher to be (virtually) present at the same time. For example, students log into the course every Monday 2-3pm for a video or audio conference and the rest of the course is conducted remotely without “real-time” interaction.
  • Asynchronous Class • Does not require students and teacher to be (virtually) present at the same time.

Where can I find details about the format of specific classes?
Find classes in the online class schedule and make note of the class CRN.

Then visit to search by CRN. (Detailed info may not be available for all classes.)

How can I access college services and support for remote learning?
All support services are still available and will continue remotely. See the contact information below for how to set up appointments and get more information. In general, emailing first is best, but we do check voicemail throughout the day.