Your bill

Important deadlines for student tuition bills

Summer I and Summer II bills are due immediately upon registration. Once you’ve registered for summer classes, your bill will be available for viewing and printing via your MyGCC account approximately 3-7 days after registration. Once your most recent bill is available to view and print, an email will be sent to you with instructions for accessing your e-bill and helpful links for paying your bill. A hardcopy bill will also be mailed to you. Please pay your bill as soon as you receive it. See past due bills.

Remember, if you are considering dropping classes, exchanging classes (drop a class and add another class of equal credit), officially withdrawing from all of your classes, or simply not showing up for classes after the semester begins, it is very important that you read our refund policy to learn when you will be entitled to a reduction in charges or refund of payments.

Fall 2015:

Fall 2015 bills are due by August 6, 2015. For any registration activity occurring after the established due date, bills are due immediately upon registration, including registration for late starting classes and/or classes that do not meet for the entire term. Fall 2015 charges will show on your account by the end of the of the second week of July 2015. You can access your bill (e-bill) to view and print from your “MyGCC” account by approximately the end of the second week in July. Once your e-bill is available online, an e-mail notification will be sent to your GCC student e-mail account as well as any active personal e-mail account we have on file. Upon receipt of the notification, review the helpful links that will assist you in paying your bill. You may remit payment at any time. Be sure to remit payment by the due date. We urge students to pay online through your “MyGCC” account in order to expedite the payment process.

In addition to your online e-bill, we will continue to mail you are hardcopy. You should receive it by approximately mid week during the third week of July, depending on your residence location. For any new registration activity after the third week in July, you should receive your bill within 3-7 days from the date of registration. NOTE: Whenever you change your schedule, it will result in adjustments to your charges. Therefore, you will receive a new bill anytime you make changes to your schedule during the allowed time frame. Any new charges resulting from a change in your class schedule after the initial due date are due immediately.

Remember, if you are considering dropping a class, exchanging (dropping one class and adding another) classes, or if you wish to withdraw from classes altogether, it is very important that you thoroughly read our refund policy to learn when you will be entitled to a reduction in charges or a refund of any payments made. Click the “Refund Policy” tab for details. Our refund policy is also stated on the reverse of all hardcopy bills we send you or on page two of the electronic version of your bill.

Accessing your bill online

Each time an electronic bill (e-bill) is available for you to view and print online, an email message will be sent to your GCC student e-mail account as well as any active personal e-mail accounts we have on file. Upon receipt of the email notification, review the helpful links that will assist you in paying your bill. Be sure to remit payment immediately if your account is past due. We urge students to pay online through your “MyGCC” account in order to expedite the payment process.

To access your e-bill online, do the following:

  • Log into your MyGCC account. Get help with your username and password if necessary.
  • Place your cursor over “My Account”
  • Click “View Statement” located under the “Billing” menu.
  • From the dropdwon menu, choose the statement bill date of the statement you wish to view.

In addition to your online e-bill, we will continue to mail you a hardcopy. NOTE: Whenever you change your schedule, it will result in adjustments to your charges. Therefore, you will receive a new bill anytime you make changes to your schedule during the allowed time frame. That new bill is due immediately.

Billing questions & contacts

You can find answers to most of your billing questions by clicking our FAQs. Or, contact the GCC Student Billing (Bursar’s) Office. Any of our staff members can assist you.

Phone: 413-775-1301
Fax: 413-775-1329
Email: teller@gcc.mass.edu

For information regarding your financial aid package call 413-775-1109.

For information regarding the official process for adding or dropping a class or withdrawing altogether contact Enrollment Services at 413-775-1807/1801 or call the Advising Center at 413-775-1339. Click the “Refunds” menu option for general guidance regarding the process for withdrawal and our refund policy.

Payment options

A 4-month payment plan is available. For more information, see Payment Plan.

To review your payment options, click here for How to Pay. We urge students to pay online whenever possible.

Refund policy & explanation of charges

Be sure to review our refund policy. To understand your charges, review the explanation of charges or our sample bill tutorial.

Waivable charges

Health Insurance Charge:  MUST BE WAIVED BY AT LEAST THE FIRST DAY OF CLASSES. If you are eligible to waive, you must complete a new online waiver each semester you are charged. To waive this charge or to learn more about the Student Health Insurance Plan, place your cursor over the “Health insurance” tab and choose your menu option. If you choose the “Insurance waivers” option, you should read the information provided regarding eligibility to waive and what constitutes comparable coverage before you click the waiver link. Once you click the waiver link, you will be re-directed to the insurance servicer’s website to complete the waiver form. You must verify and certify that you are eligible to waive this charge. A confirmation number will be provided upon successful submission.

Billing Worksheet

A green billing worksheet typically accompanys each fall and spring billing statement we send you by mail. We hope to have an electronic version of the worksheet available soon via your “MyGCC” account.

You are required to submit a Billing Worksheet with your first payment if:

  1. all or a portion of your bill is being paid by a third party, a tuition and/or fee waiver, financial aid, or scholarship
  2. you are participating in our 4-month payment plan (fall and spring semesters only)
  3. you want to complete the Waiver of Confidentiality (now known as the FERPA Waiver/Authentication Form) in order to authorize the Student Billing (Bursar’s) Office to discuss your bill and tuition and fee account and/or the Financial Aid Office to discuss your FAFSA and possible awards/loans with you over the phone or with a third party you designate on the form.

NOTE: When completing the Billing Worksheet, if you list alternative financial resources (such as financial aid, third party payments, scholarships, waivers, or in-house grants) that you expect will be paying all or a portion of your bill , you must submit acceptable documentation as proof of that financial resource. Click the related link above for relavant financial resource to learn what constitutes acceptable documentation for each. Upon completion of the worksheet, you must sign the student certification statement at the bottom of the form. If you are required to submit a billing worksheet and you are submitting your payment by mail, you can use the calculator to determine the amount you owe. However, the completed (signed and dated) hardcopy of the Green Billing Worksheet must be submitted with your payment.

FERPA Waiver/Authentication Form

This waiver is mandatory if you wish to authorize the Student Billing Office and/or the Financial Aid Office to discuss details of your financial aid and/or tuition and fee account with you over the phone, or with third party(s) you designate (parent, spouse, employer, government agency, etc.) by phone or in person. Learn more about the FERPA waiver »