Appeals process

Requesting an exception to the College’s refund policy

Financial appeal based on non-medical reasons:

Students can request an exception to the refund policy by completing the Financial Appeal Request form (not yet available). Exceptions to our are refund policy are made on a case-by-case basis depending on your particular circumstance. Since our form is still in development, submit your request by email to the address provided below. In your message, you should include enough information to allow us to conduct a careful examination of all pertinent facts. Additionally, upon request, you must submit supporting documentation that will strengthen your appeal request. In most cases, supporting documentation is required.

Submit your completed request to the Bursar’s Office along with any required documentation requested of you. Appeals will not be considered if required supporting documentation is not provided. Our Committee meets regularly and appeals will be reviewed in the order they are received.

The preferred method for submitting an appeal is by email. This will expedite the process. Submit your appeal via your GCC email account to:  appeals@gcc.mass.edu. In the subject line enter “Appeal” along with the semester for which you are requesting an exception to our refund policy. If your appeal request includes supporting documentation, you can send the materials either by mail, fax, or scanned attachment. Do not send any personally identifiable information by email.

Alternatively, submit your appeal by mail to:

Greenfield Community College Bursar’s Office
ATTN: Student Financial Appeals Committee
One College Drive,
Greenfield, MA 01301

Financial appeal based on medical reasons (a two-step process):

Step 1:

If you are requesting an exception to the refund policy based upon medical reasons, a medical withdrawal request must first be submitted, along with medical documentation, directly to Enrollment Services Office (C103) within 60 days from the date of the incident or start of the medical condition.

All required forms are available from the Registrar’s Office or onlinePlease call Enrollment Services for further guidance on medical withdrawals at 413-775-1801.

If a medical withdrawal is approved, the Registrar will be notified. That documentation, along with the original request, will become a part of the student’s record.

Step 2:

After a medical withdrawal has been approved, a separate appeal must then be submitted if you wish to request a reduction in charges based on a Medical Withdrawal approval.

Since the Committee does not have access to medical records you may have submitted with your medical withdrawal request, you must provide a copy of your medical withdrawal approval notice. A medical withdrawal does not guarantee a reduction of charges but may be considered as a basis for an exception to the refund policy. Remember, do not include any medical documentation when submitting your Financial Appeal request.