Library books or Technology Lending Library items can be picked up at GCC. You can come inside the library to pickup or request curbside delivery. Both options are available during our regular library hours. Books can also be picked up at any CWMARS library location – let us know if you would like us to ship your book to another location. If you do not pick up equipment within 2 weeks, it may be given to the next student in line.

Library books or Technology Lending Library items can be returned at GCC. Before arriving please check that all the accessories with Technology Lending Library items are included (power cords, adapters, cases, lens caps, etc.).

You can come inside the library to return or request curbside return. Both options are available during our regular library hours. Books can also be returned to any CWMARS library location. Laptops and any electronic library equipment must be returned to GCC. Hotspots can be dropped off at GCC or mailed (return postage is the responsibility of the patron).

Please wait near the bus stop outside the main building during regular library hours. Upon arrival on campus, call 413-775-1831 or text 413-376-7706. You will be asked for your name and what you are expecting to pick up or return.

A librarian will come out to meet you. You will be asked to show a photo ID before being given materials. Returns do not require an ID.

All library materials, including laptops and hotspots, are checked out for the full semester to GCC students, faculty, and staff.

The GCC library never charges overdue fines.

The Technology Lending Library includes laptops, Wi-Fi hotspots, and other equipment, available to help meet academic needs for registered students. Please place a hold on the equipment you require and regularly check your student email and phone for details on how and when to pickup. All equipment from the Technology Lending Library checks out for the full length of the semester.

Laptops

1. Search the catalog for the type of laptop you need: Chromebook, Windows Laptop, or MacBook Pro. If you aren’t sure what type of laptop you need, be in touch with a librarian before placing a hold. We can help assess your needs, as well as what we have immediately available.
2. Click the ‘Place Hold’ icon with the green check mark.
3. Enter your library card number and password. For your GCC library card information, see this page on our website.
4. Click ‘Log In’.
5. On the following screen, pickup location needs to be ‘GCC Library’.
6. Click ‘Submit’.
7. Check your student email regularly for details on when/how to pickup a laptop. Details will be sent to your student email when your equipment is ready.

Hotspots

1. Search the catalog for Wifi Hotspot.
2. Click the ‘Place Hold’ icon with the green check mark.
3. Enter your library card number and password. For your GCC library card information, see this page on our website.
4. Click ‘Log In’.
5. On the following screen, pickup location needs to be ‘GCC Library’.
6. Click ‘Submit’.
7. Check your student email regularly for details on when/how to pickup a hotspot. Details will be sent to your student email when your equipment is ready.

Many course textbooks are available for in person use in the library. A book scanner is available to make copies quickly. Stop by the front desk or email library@gcc.mass.edu to see if we have your textbook available.

Librarians are available to assist you in person or virtually during library hours and can answer questions about the any of the above items or regular research and technology concerns! Be in touch with us in whatever ways work best for you:

• Chat: https://www.gcc.mass.edu/library/ask/
  (Please note that our chat service has a screenshare functionality that requires no login or additional software. It can be helpful when  running a database search.)
• Text: (413) 376-7706
• Call: (413) 775-1831
• Email: library@gcc.mass.edu
• Stop By: third floor, Core

We can also schedule one-on-one meetings via Zoom, Google Meet, or Jitsi.

Librarians are available in person and virtually during regular library hours, as well as by appointment.

To schedule an appointment outside of regular hours, email us at library@gcc.mass.edu or leave a voicemail at 413-775-1831. We will be in touch and can schedule to meet via phone, Zoom, Google Meet, Jitsi, or chat.

All of our library databases, as well as a large selection of ebooks, are available from anywhere with an internet connection with a GCC library card. All students are issued a library card after registering for classes. For your GCC library card information, see this page on our website.