Borrowing

Technology Lending Library (TLL) equipment can be checked out by students currently enrolled in a course with library cards in good standing. Students agree to the device terms and conditions when checking out equipment. A librarian will verify identity and confirm enrollment prior to checkout. TLL equipment is not intended for faculty or staff use.

Students with lost, damaged, or claims-returned TLL items are not eligible to borrow additional TLL items.

Students must pick up equipment in person at the GCC Library. In extenuating circumstances, hotspots and Chromebooks may be mailed to students. See the Technology Delivery Policy for additional information.

All work on devices should be saved to an external device, cloud service, or Google Drive. Once returned, all patron data will be deleted.

Use of TLL equipment must follow the GCC Information Technology Department Acceptable Use Policy.

The safety and care of equipment is the sole responsibility of the borrower upon checkout.

Lending Periods

Equipment circulates for the academic term. Students may place a hold on TLL equipment at any time. Equipment can be checked out beginning one week before the semester begins or during an in-person orientation event. Equipment on the holds shelf expires after 7 days.

TLL equipment is due the day after the last day of classes for the semester. Equipment must also be returned if a student withdraws from all classes, in which case items are due one week after the withdrawal date.

Equipment can be returned during regular library hours. Visit the Library Hours page for details.

Renewals

All TLL equipment must be returned at the end of each Fall, Spring, and Summer II semester to allow for maintenance and updates.

If a student has an incomplete for a class, TLL items may be renewed until the agreed-upon completion date. Documentation must be forwarded to library staff, and the incomplete must appear in MyGCC. Renewal dates may not extend beyond the institutional incomplete deadline.

Returns

Equipment must be returned in person or by mail if the mail request form was used. Curbside drop-off is available during normal library hours. All chargers, cases, and accessories must be returned.

Failure to return items or accessories, or damage to equipment, will result in billing and a hold on the student’s college account. Holds may affect registration, grades, transcripts, diplomas, and certificates.

Returned equipment undergoes inspection, cleaning, and data removal. Items may remain on a student’s account for up to two business days after return. Automatic overdue notices during this period may be ignored.

Return receipts can be emailed to students upon request.

Overdues and Equipment Shut-Offs

Automated email notices are sent before due dates, when items are overdue, and when items are marked lost. Replacement costs are included in these notices.

Library staff may also contact students via phone, text, and mailed letters. Items are marked lost after 28 days overdue.

After one week overdue, hotspots and Chromebooks may be suspended. Proof of enrollment may allow reactivation.

Equipment overdue by one semester will have service permanently canceled.

Damaged Items or Lost Components

Items must be returned in their original condition with all accessories. Repair or replacement costs will be assessed for damaged or missing components.

One week after notification, charges will be applied and items checked in. Students remain ineligible to borrow additional TLL equipment until accounts are resolved.

Adopted January 2024